Caring for someone with memory loss? We can help.
The repeated questions. The sleepless nights. The decisions no one prepared you for. Medicare's GUIDE (Guiding an Improved Dementia Experience) program was built for exactly this — and Continuum is a GUIDE Partner Organization, ready to support your family.
Check eligibility here
Answer a few questions to check Medicare GUIDE eligibility.
GUIDE eligibility checkDoes the person you care for need help managing daily activities, such as finances or personal care?
GUIDE is a Medicare program that supports people living with dementia and their caregivers. Daily activities include paying bills, managing medications, bathing, and dressing.
You may qualify if your loved one shows signs of memory loss:
Eligible caregivers receive
The kind of help families quietly pay for, go without, or burn out trying to provide themselves — covered by Medicare for qualified participants.
Time to recharge
Eligible families may receive respite services to help caregivers take a break.
A line that always answers
Your care team is a phone call away — including at 2am, when it matters most.
A navigator who knows you
One dedicated person who knows memory loss care, knows your situation, and coordinates everything in one place.
Answers when you’re unsure
Practical guidance on memory loss care, medications, and safety — in plain language, when you need it.
Help close to home
Connections to support groups, transportation, and services in your community.
How it works
Quick eligibility check
We'll confirm your eligibility in just a few minutes online.
Connect with a specialist
A care coordinator will contact you to review the result and next steps.
Access support
If eligible, the care team can explain the GUIDE services available to your family.
What GUIDE looks like for one family
After Rebecca Short's mother was diagnosed with memory loss, Short found comprehensive support through the UCLA Alzheimer's and Dementia Care Program, a participant in the CMS Innovation Center's GUIDE program.
The program helped her mother remain safely at home, and provided Rebecca with respite services and caregiver support to reduce her strain.
You're never alone on the care journey
A dedicated care navigator, experienced in memory loss care, walks alongside you and your loved one through every step of the care journey — answering questions, coordinating services, and connecting you to the right support along the way.
Questions families ask us
Is this an official CMS program?
Yes. GUIDE (Guiding an Improved Dementia Experience) is a federal program run by the Centers for Medicare & Medicaid Services (CMS). Continuum participates as an approved Partner Organization.
What does it cost?
GUIDE services are covered for eligible Medicare beneficiaries. A specialist can explain which services are available and any applicable coverage details.
Do we have to change doctors?
No. GUIDE support wraps around the care your loved one already receives. You keep your current doctors and coverage.
What's the difference between Original Medicare and Medicare Advantage?
Original Medicare is the government-run coverage (Parts A & B, the red, white, and blue card). Medicare Advantage plans are sold by private insurers. GUIDE is currently available to people with Original Medicare. Not sure which your loved one has? Check anyway — we can verify for you.
What happens after I check eligibility?
A care coordinator may contact you to review the result, answer questions, and explain next steps.
Is my information safe?
Yes. Everything you share is HIPAA-protected, encrypted in transit and at rest, used only to check program eligibility, and never sold.
Get the support you need
Find out if you qualify for Medicare's GUIDE program and access the comprehensive support available to you and your loved one.
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